Refund, Delivery & Returns Policy

SHIPPING

Freshness is important to us, orders placed within the UAE before (12:00 PM) will be delivered on the following day.

If you have any questions about your order, please contact us via our email us at orders@sixnotescoffee.com We respond to customer inquiries within 24 hours on all weekdays.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch, SARAB Tech Co LLC is not responsible for any delays caused by destination customs clearance processes.

Shipping Fee: 20 AED all over UAE

LOCAL DELIVERY
Shipping across the United Arab Emirates usually takes 24 hours upon arrangement with the courier provider.
SHIPPING FEE: 20 AED ALL OVER UAE

INTERNATIONAL SHIPPING
We ship worldwide through our partner courier, Aramex. 
Shipping generally takes 2-5 business days, depending on the location.
INTERNATIONAL SHIPPING: Prices depend on location, and weight. Quotation will be sent via email.

CANCELLATION AND REFUND POLICY

SARAB Tech Co LLC guarantees that all products will leave our facility in excellent condition. 

In the event that your received goods do not match the ones you ordered or you are unsatisfied with the products, you must write us an email within 3 days from the receipt and we will replace with the ones ordered (subject to availability) or refund you the same amount paid.

If the product has not reached the customer in 6 working days, the customer can cancel the orders.

All returned goods must be in their original packaging, intact with their original documents. We will arrange refund within maximum 15 days after the receipt of the goods in our facility. Shipping/courier costs and special request such as customized packaging cost cannot be refunded.

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