Terms & Conditions

ACCEPTANCE OF TERMS

The website (www.sixnotescoffee.com) is owned and operated SARAB Tech Co LLC with registered address, Dubai, United Arab Emirates.

United Arab Emirates is our country of domicile. UAE’s governing law, is the local law.

Six Notes Coffee is a registered trademark of SARAB Tech Co LLC e-commerce website. SARAB Tech Co LLC provides services to you subject to the following Terms of Use (“Terms”) that might be amended from time to time with no notice to you. You are encouraged to review these Terms each time you use the Website.

Your continued use of the Website constitutes an affirmation and acknowledgement that you have read, understood and agreed to be bound by these Terms and any further amendments.

We reserve the right, in our discretion and without notice to you, to revise the products and services available on the Website and to change, suspend or discontinue any aspect of the Website and we will not be liable to you or to any third party for doing so. We may also implement and impose rules to limit on use of the Website or restrict your access to part, or all, of the Website without notice or penalty. Your continued use of the Site will implicate your acceptance of any such changes.

Customers using this website who are Minor and/or under the age of 18 shall not register as a user of the website and shall not transact or use the website.

We will not trade with or provide any service to OFAC and Sanctioned countries. If you do not accept these terms please do not use our website and exit immediately.

PAYMENT CONFIRMATION
Once orders are placed and the payment is made, a confirmation e-mail will be sent to the client via email within 24 hours of receipt of payment. 

INFORMATION ACCURACY
All materials on the website is provided in good faith. It is derived from sources believed to be accurate and current as the date of publication. Your use of the website is at your sole risk.

INTELECTUAL PROPERTY RIGHTS
SARAB Tech Co LLC (www.sixnotescoffee.com) website and all of its content, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs, images, video, and audio are the intellectual property of SARAB Tech Co LLC. All content provided by SARAB Tech Co LLC is copy write protected.

You may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this site or any of its content without our prior written permission. You may not use this website, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these materials is prohibited.

YOUR ACCOUNT
As an Six Notes Coffee WEBSITE account holder you agree that you are personally responsible for the activity and your communication within your account. You are also responsible for the safety of your login password and access from your computer, restricting unauthorized access. If you have any reason to believe that your account is being misused, please inform us immediately.

CURRENCY
All prices are displayed in United Arab Emirates Dirhams. SARAB Tech Co LLC is based in the United Arab Emirates where a 5% VAT is charged and it will added upon checkout.

If you are a customer whose credit card is not denominated in the above currency you may still be able to check out in your credit card’s currency. SARAB Tech Co LLC processes all payments through Stripe which accepts various worldwide currencies.

PAYMENT
When you select ‘Place Order” you will be directed to Stripe secure payment processing page. Your purchase can be converted to any currency supported by Stripe. If your preferred currency is not supported on Stripe there will be a currency conversion fee charged to your credit card. The final price will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction. SARAB Tech Co LLC is not responsible for any fees and charges you may incur from your bank..

Other payment method includes Visa and Mastercard, cash on delivery.

All payments will be processed in United Arab Emirates Dirhams.

If you are paying by Cash on Delivery we ask you to please have the exact money ready to avoid our delivery staff having to carry lots of change, and be sure to be available to receive the order at the specified address at the time communicated by the courier company. Cash payments must always be made in AED currency.

Cardholder must retain a copy of transaction records and Merchant policies and rules.

ROAST SCHEDULE AND DELIVERY
SARAB Tech Co LLC pledges to accept orders placed via the Internet, within the limit of available stocks, on the terms of this instrument, which you must declare you have read and accepted when you validate your order.

Freshness is important to us, orders placed within the UAE before (12:00 PM) will be delivered on the same day. Orders placed after 12:00 PM will be delivered next day.

If you have any questions about your order, please contact us via our email us at orders@sixnotescoffee.com We respond to customer inquiries within 24 hours on all weekdays.

Estimated delivery times are to be used as a guide only and commence from the date of dispatch, SARAB Tech Co LLC is not responsible for any delays caused by destination customs clearance processes.

LIMITATION OF LIABILITY

  1. The photographs and texts illustrating and describing the products on the Media are non-contractual and for information purposes alone. SARAB Tech Co LLC shall not be liable in case of errors or omissions in the photographs or texts displayed on the Media.
  2. For international deliveries to countries other than those where SARAB Tech Co LLC guarantees delivery, SARAB Tech Co LLC shall not be liable if the products do not comply with the existing laws and regulations of the country of delivery.
  3. Without limiting the scope of these General Conditions of Sale, no claim of any kind, whether as to products delivered or non-delivery of products, or otherwise, shall be greater in amount than the purchase price of the products in respect of which damages are claimed. SARAB Tech Co LLC will never be liable for any direct, indirect, incidental, or consequential damages of any nature.

FORCE MAJEURE
SARAB Tech Co LLC will make every reasonable effort to fulfill its obligations. However, SARAB Tech Co LLC cannot be held responsible for delays or failure to deliver caused by circumstances beyond its reasonable control. Such circumstances include strikes, wars, natural catastrophes or any others that make impracticable the production, transportation or delivery of products.

In the event of delay, SARAB Tech Co LLC will perform its obligations as soon as reasonably possible, and it reserves the right to allocate any remaining product supply among customers in a fair and reasonable manner.

CANCELLATION AND RETURN
SARAB Tech Co LLC guarantees that all products will leave our facility in excellent condition.

In the event that your received goods do not match the ones you ordered or you are unsatisfied with the products, you must write us an email within three days from the receipt and we will replace with the ones ordered (subject to availability) or refund you the same amount paid. Refunds will be made onto the original mode of payment and will be processed within 10-45 days depends on the issuing bank of the credit card.

All returned goods must be in their original packaging, intact with their original documents. We will arrange refund within maximum 15 days after the receipt of the goods in our facility. Shipping/courier costs and special request such as customized packaging cost cannot be refunded.

APPLICABLE LAW AND JURISDICTION
These Terms and Conditions shall be interpreted and governed by the laws in force in Dubai, United Arab Emirates. Each party hereby agrees to submit to the jurisdiction of the courts of Sharjah and to waive any objections based upon venue.

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